TERMS & CONDITIONS

ND Wellness Text Messaging Terms & Conditions

Effective date: 10/16/26

These terms describe the ND Wellness text messaging program. By voluntarily opting into a messaging category, you agree to receive texts from ND Wellness within the scope of the consent you provided.

Types of Messages

Depending on your selections, messages may include appointment reminders, scheduling updates, responses to inquiries, and information related to clinic services.

If you provide separate marketing consent, you may also receive messages about clinic events, programs, and promotional offers. We may use automated technology to send messages.

Consent and Choice

Text messaging enrollment is voluntary. Consent to receive marketing texts is not a condition of purchasing services or receiving care.

Providing a phone number alone does not enroll you in marketing messages. You may decline or withdraw text messaging consent and contact the clinic by phone for scheduling and assistance.

You confirm that you are authorized to use the phone number you provide. Please notify us if your number changes or is reassigned.

Message Frequency and Charges

Message frequency varies based on your appointments, interactions, and selected messaging categories.

Message and data rates may apply according to your wireless plan. Contact your wireless provider with questions about charges.

How to Opt Out

Reply STOP to a message from ND Wellness to opt out of the text messaging program associated with that sending number.

You may receive one final message confirming your opt-out. After that confirmation, no additional messages will be sent through that program unless you opt in again.

Contact the clinic by phone if you need assistance with your communication preferences or appointments.

Help and Support

Reply HELP for assistance, or call ND Wellness at (318) 797-2587.

You can also find contact information at:
https://www.ndshreveport.com/contact-us

Message Delivery

Delivery depends on your wireless provider, device, and other conditions. Wireless carriers are not liable for delayed or undelivered messages.

Text messages should not be your only means of confirming an appointment or communicating a time-sensitive concern.

Privacy

Our Privacy Policy explains how we handle information collected through our website and messaging program.

Mobile information and text messaging opt-in consent are not shared with third parties or affiliates for marketing or promotional purposes.

Please read our Privacy Policy at:
https://www.ndshreveport.com/privacy-policy

Medical Concerns and Emergencies

Text messaging is for communication and coordination. It does not replace a clinical evaluation, treatment advice, or the clinic’s separate patient agreements.

Ordinary text messaging is not a secure patient portal. Please do not use texts to send sensitive medical details or request emergency assistance. Messages may not be monitored outside business hours.

For an emergency, call 911.

Changes to These Terms

We may update these terms and will post the current version with its effective date. If a change requires new consent, we will obtain it before sending messages beyond the scope of your existing consent.

ND Wellness
8575 Fern Ave, Suite 101
Shreveport, LA 71105
Phone: (318) 797-2587
Website: https://www.ndshreveport.com/contact-us